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Returns Policy
You may return any unopened or opened bottles of SlenderWeigh within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). Otherwise, shipping cost (and any handling cost if appropriate) will be deducted from any refunds-credits or cancellations.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund much quicker. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply click on "Accounts", then log in to your account. View the order using the "Completed Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item as well as give you a "Return Authorization Number" to use when shipping your return back to us. Returns without a Return Authorization Number (R.A.#) can not be refunded or credited.
Do you have a guarantee?
Make no mistake about it, any SlenderWeigh product you purchase from us will work for you, just as we've stated, or we'll return 100% of the purchase price!
Every first purchase of any SlenderWeigh product, ordered direct, is backed by our unconditional 30-day money-back guarantee. Which means if, for whatever reason, after you've tried any of our products, you find that you're not completely delighted, simply return the unused (or used) bottle(s) to us at SlenderWeigh (HABIT FORMULAS, LLC), along with your original receipt within 30 days after your purchase for a refund of the entire purchase price. That means there's no risk to you, whatsoever, for trying any SlenderWeigh product! We want you to be satisfied no matter what you decide to do.
Of course, we would love to hear from you how we could do better and why you were not happy with your purchase of SlenderWeigh products. We strive to continue to improve our products as well as our customer service and want you to feel comfortable with purchasing our products.
*Please note: To receive a full refund of the purchase price, you will need to be sure to supply the original sales receipt (not a photocopy) and either the unused (or used) bottle of the SlenderWeigh product purchased. If you encounter any problems making a return, please contact us right away at 1-877-626-7979. Please follow the instructions outlined above under "Returns Policy".
Our other guarantee...
If you take the SlenderWeigh products as directed you will lose weight ! Since 1997, we have found that any individual who actually took the products as directed, not just some of the time but daily as directed, all lost weight and were completely satisfied with the amount of weight they lost! We bring this up to point out that there are people who just will not commit to the products as they should. These are the people who are not committed to taking the products as directed, then calling us to tell us… "the products do not work and I want my money back" That’s not fair to themselves. They cheat themselves out of a good thing…losing weight, looking great and feeling great! If you do not take your supplements daily as directed how can you expect it to work? SlenderWeigh does work…No Hype! No Gimmicks!
Shipping
We charge a very reasonable Flat Rate shipping charge of only $4.99 for any size order to all areas in the United States.
We also ship all orders via USPS PRIORITY MAIL. That means you get your order fast! We usually ship within 24 hours of your order, therefore your order should arrive in your mailbox within only 2 to 3 business days.
International Orders: your shipping rate will show after you add items to your cart then choose a shipping preference.